Refund policy

B‑Merch Final Sale Policy

At B‑Merch, every item is crafted, curated, and shipped with care. Because of the nature of our products and our commitment to maintaining strict quality control, all sales are final. Please review the details below to understand our store policy.


Returns & Refunds

All purchases made through B‑Merch are non‑returnable and non‑refundable. Once an order is placed, it cannot be canceled, returned, or refunded for any reason.

If you have questions about your order, our team is here to help at info@b-merch.co.


Order Issues & Damages

We want you to love what you receive. Please inspect your order upon delivery and contact us immediately at info@b-merch.co if:

  • Your item arrives damaged

  • You receive the wrong item

While we do not accept returns or issue refunds, we will evaluate the situation and determine whether a replacement or resolution is possible.


Non‑Returnable Items

All items sold by B‑Merch are non‑returnable. This includes, but is not limited to:

  • Perishable goods (food, flowers, plants)

  • Custom or personalized items

  • Personal care products

  • Hazardous materials, flammable liquids, or gases

  • Sale items and gift cards

No exceptions are made for any product category.


Exchanges

We do not offer exchanges. All purchases are final.

Refunds

B‑Merch does not issue refunds. If you believe there is an issue with your order, please reach out to info@b-merch.co so our team can review your concern.